Patient Financial Advocate

Revenue Cycle Department. Full-time position (40 hours per week). Works Monday through Friday 8:00 am to 4:30 pm. Provides service to patients concerning billing and accounting information. Processes collections and other miscellaneous accounting functions. Is responsible for all self-pay account processing. Is involved in the self-pay/early-out account process and is required to perform all general office functions as well. Must reflect a positive, well-mannered attitude in all contacts. Ensures all actions taken in carrying out responsibilities support patient centered care. Must be a strong advocate to ensure the patient and/or family understand their insurance coverage, access to internal and external financial assistance programs, estimated costs, payment plans, and collection policies. Knowledge and use of customer service skills preferred. High school diploma or equivalent required.