Patient Accounts Representative

Business Office. Full-time position (38 hours per week). Works Monday through Friday 8:00 am to 4:30 pm. Is responsible for all insurance claims processing. Is involved in the billing process and is required to perform all general office functions as well. Must reflect a positive, well-mannered attitude in all contacts. Files all claims in a timely manner to all carriers, making sure they are accurate in every detail. Keeps abreast of all changes in insurance, Medicare, Title XIX, and PPO rules and regulations. Investigates denied claims. Assists patient/family member with questions. Researches and resubmits unpaid claims according to department standards. Makes necessary telephone calls and sends collection letters in accordance with policy. General office and insurance billing experience preferred. High school diploma or equivalent required. Medical billing training would be an asset, but not necessary. Certain certifications may be required.